Canada Post Stike
The Canada Post strike is impacting mail services to and from the Township. During the strike, we are not able to send out or receive mail.
During the strike, please access Township Services and make payments electronically (see options below) or in person at Town Hall.
Important Note: If you mailed a cheque after September 15, 2025, please contact the Township to verify it's been received or to make alternative payment options.
Payment Options During Strike
The Township of South Stormont offers the following alternative payment options for property taxes, water utility bills, and more:
- Pre-authorized Payment Plans: Property tax pre-authorized payment forms and water utility pre-authorized payment forms are available online for monthly or installment payments. To view pre-authorized payment options or to register, visit our Pre-Authorized Payments page.
- Financial Institution Payments – Telephone/Online Banking: Property tax and water utility payments may be made at any financial institution or through your bank’s telephone or online banking services.
- In-Person: Payments for a number of services can be made at Town Hall (2 Milles Roche Road) Monday through Friday from 8:30 a.m. to 4:30 p.m. (excluding holidays).
Water Bills
Due Date: Friday, November 7, 2025.
Users are encouraged to sign up for e-billing, pre-authorized payments, and an online iCity account to view account balance(s). Account balance information will only be available as of Monday, October 6th.
How to Receive your Water Bill
- Sign-up for e-billing: Users will have until Friday, October 3, 2025 to register for e-billing . Water bills will be emailed to those registered on Monday, October 6, 2025.
- View your account balance online: Create an online iCity account to view your account balance(s). Account balance information will only be available online as of Monday, October 6th.
- Pick-up water bill in person: Users can pick up a copy of their water bill during regular business hours starting Wednesday, October 8th.
Garbage Bag Tags
Bag tags can still be purchased online, however customers will need to pick up their orders at Town Hall during regular operating hours. For Garbage Bag Tag online ordering, visit our Garbage and Recycling page.
Vendor Payments
If you are a vendor with the Township expecting payments, please ensure you are set up for Electronic Fund Transfer (EFT) payments by emailing accountspayable@southstormont.ca for the EFT form. For more information on payments, please contact the appropriate department below:
- Property Taxes – accountsreceivable@southstormont.ca or 613-534-8889 ext.227
- Water Customer Service – bailey@southstormont.ca or 613-534-8889 ext. 212
All other non-bill correspondence for the Township should be dropped off at the customer service desk Monday through Friday from 8:30 a.m. to 4:30 p.m. We will provide an update once available and appreciate residents’ patience and cooperation during this time.
Planning Applications
Due to the Canada Post labour disruption, the Township is unable to mail planning application notices to applicants and neighbouring properties. All planning application notices will be posted to our Current Development Applications Page and shared via social media until the strike has ended.
Contact Us
Township of South Stormont
2 Mille Roches Road, Long Sault K0C 1P0
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